Kinara Jewels Return & Exchange Policy
At Kinara Jewels, we’re committed to delivering unique, high-quality fashion jewellery. While we hope you love every piece, here’s our simple and transparent return policy:
✅ Return Eligibility (Non-Offer Purchases Only)
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Returns are accepted within 2 days of delivery.
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Items must be unused, unworn, and in original packaging with all tags intact.
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Returns are applicable only on products purchased at full price (not during any sale or offer).
💸 Return Charges
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A ₹100 return courier charge will apply and will be deducted from your store credit.
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The remaining value will be issued as a Kinara Jewels credit note, valid for your next purchase.
🔁 How to Initiate a Return
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Email us at kinarajewels01@gmail.com within 3 days of receiving your order.
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Share your order number and reason for return, along with product images if required.
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After approval, you’ll receive return instructions. Once we receive and inspect the item, a credit note will be issued within 5–7 business days.
❌ No Returns or Exchanges On:
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Products purchased during any offer, sale, or promotional period
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Used, worn, or damaged items
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Hygiene-sensitive items (e.g., earrings, nose pins)
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Custom or personalized orders
⚠️ Important Note
No return or exchange will be accepted for any product purchased during an offer or discount period — strictly no exceptions.
💳 Gift Card & Credit Note Support
For any issues using your gift card or credit note code, feel free to contact our customer service team:
📞 Call / WhatsApp: +91 7383808462
🕒 Available: Monday to Saturday, 10:00 AM – 6:00 PM